COVID-19 Policy

 

To all our guests, 

We are very happy to confirm that we are re-opening on Friday 24th July and we are all delighted at the prospect of returning to what we love most, looking after you. 

Whilst there have been many changes over the past few months, here at the Downhill Inn, some things never change. Our goal to provide our guests with long lasting memories of their time spent with us is always to the forefront. 

In our preparations to welcome you back to us, or on the occasion of your first visit, we have incorporated all the guideline issued by the Irish Hotel Federation, Failte Ireland, HSE, HSA and FSAI to ensure your peace of mind during your stay. We are implementing the national tourism authority’s, Failte Ireland Safety Charter - specifically we have set up a committee to oversee the implementation of all measures adopted and are actively incorporating these into our procedures. We have always had a very extensive set of protocols around hygiene and food safety and any new procedures will serve to strengthen an already effective regime. 

In order to ensure a smooth transition for all, we would kindly request that all our guests follow the government guidelines current at the time of your visit and cooperate with us in the observation of social distancing and protocols relating to personal hygiene. We would also request that any of our guests showing symptoms of COVID-19 of have returned from overseas within fourteen days of your arrival would reschedule your visit to the Downhill Inn in order to protect all concerned. 

Our accommodation team will continue to service your room during your stay. If any of our guests prefer to avail of a less intrusive service please let us know on arrival.  

Breakfast will be served in our restaurant, however our cold buffet will be manned by our Restaurant team and guests will not have direct access. Hot breakfast will be served from the kitchen as before. Our talented chefs have added some new items to our popular menu in the Bar and will continue to produce classic dishes from locally sourced food. We have space for all in our Bar & Restaurant. 

We have been very active during our closure, using the time to complete work around the hotel. As well as carrying out general maintenance, we have renovated our bathrooms, installed a new outdoor seating area for you to enjoy and maintained our grounds in readiness for your visit. 

It only remains for us to open our doors and welcome back old and new friends. 

Kind regards 

John & Nicola